Services > Point-of-Sale Maintenance
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Point-of-Sale Maintenance
Point-of-Sale systems have evolved from systems that once were expected to provide cash, labor, and inventory controls only, to the centerpiece of strategic initiatives. Current generation systems are far more complex than their predecessors, and are now expected to interface to wireless technologies, handheld devices, and speed of service technologies, all of which are expected to enhance the guest experience.
The guest experience, however, can only be enhanced if the technologies are fully operational. The failure of kitchen technology, drive-thru technology, or payment systems, may severely impact the guest experience.
Spartan Computer Services provides customized Point-of-Sale maintenance solutions to the restaurant industry. National restaurant companies such as Arby’s Restaurant Group, Denny’s Restaurants, and Panera Bread, each depend on Spartan Computer Services to understand, and then support, all aspects of installed Point-of-Sale technology.
SCS Supported Technology
SCS provides highly customized and highly responsive on-site and depot maintenance services for IBM, NCR, MicroTouch, and ELO Touch, as well as industry-standard peripheral components. SCS maintenance programs include comprehensive support for the following technology:
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Point-of-Sale terminals ....................................................................................................................................
Management Reporting
SCS's REALTIME™ web portal provides detailed real-time reporting for both project and maintenance services. Designed in partnership with major restaurant companies, this industry-best tool provides customers significant value, including project status, deliverable postings, service call summaries, and service call details. Customized portal will include customized dashboards with drill down detail to include but not limited to the following metrics:
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Point-of-Sale Maintenance
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Point-of-Sale
Projects
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